"The world has produced three industrial revolutions. With each of these technological breakthroughs, the power balance between companies and workers has shifted heavily to companies. Counterbalancing forces rose to constrain companies' power, eventually prompting unions, regulation, and the social safety net to bring stability to the relationship. As we enter the fourth great leap forward with robots and AI, we face the First Services Revolution. What lessons can we learn from the past three industrial revolutions and the current state of the labor market? How will we renegotiate the social contract to ensure fairness for workers, set clear rules for companies, and provide stability for society? What is the future of work?"--Publisher's description.