Part I. Getting Started -- Start Here Why We Need More Uncomfortable Conversations At Work -- Imagining a Workplace of the Future -- Glossary of Terms -- The Value of an Uncomfortable Conversation -- Breaking the Silence Habit in Today's Workplace -- What You'll Learn and Why It Matters -- A Special Note for and about Survivors of Sexual Abuse and Assault -- Get Help If You Need It -- Chapter 1: A Skills-Based Approach to Sexual Harassment Prevention and Response -- Skills vs. Rules A Step-by-Step Approach for Teams and Organizations -- The Rationale behind a Skills-Based Approach -- Chapter 2: Your Conversation Experience and Why It Matters -- Case Study Shouldn't This Be Obvious? -- The Challenges and Opportunities of Diverse Experience -- Introducing the Conversation Experience Assessment to Your Team -- Conversation Experience Assessment -- Part II. The Uncomfortable Conversation Framework -- Chapter 3: Know the Facts -- Why Use a Framework? -- Facts You May Not Know -- Staying Open to Facts -- The Role of Facts in Uncomfortable Conversations Chapter 4: Get Uncomfortable -- The Inevitability of Discomfort -- How to Respond to Discomfort -- Chapter 5: Pause the Reaction -- Why Take a Pause? -- How to Get Curious, Not Furious -- To Those Who Are Understandably Angry -- Big Reactions, Big Pauses -- The Blame Game -- A Pause For Male Survivors -- Chapter 6: Embrace Practical Questions -- What Is a Practical Question? -- The Art of Asking -- What If I Get Called Out? -- Chapter 7: See The Whole Picture -- The Whole Incident Picture -- The Whole Gender Picture -- The Whole Survivor Picture -- The Framework in Action Part III. Putting Conversations Into Practice -- Chapter 8: The Power of Practice -- Choosing Conversation over Silence -- The How and Why of Practice Conversations -- Case Study the Naked Mud Wrestling Video -- Skills Gained through Practice -- Chapter 9: Helpful Intervention -- Understanding Impact and Intervention -- Tips for Effective Intervention -- I Saw Something. What Do I Say? -- Practice Conversation #1: Inappropriate Comments -- Practice Conversation #2: Not Taking Training Seriously -- Chapter 10 Power and Boundaries -- Recognizing and Addressing Power Practice Conversation #3: Power Dynamics and Harassment -- Setting and Respecting Boundaries -- Practice Conversation #4: Display of Affection -- Practice Conversation #5: Unclear Boundaries and Communication -- Chapter 11 Responding to Disclosures and Supporting Survivors -- Responding to a Report of Sexual Harassment or Assault -- Before You Get Started: Key Issues Impacting Disclosures and Reports -- Practice Conversation #6: Obstacles to Reporting -- Case Study My Colleague Was Assaulted and Needs Support -- Understanding the Impact of Sexual Abuse and Assault on the Workplace -- Practice Conversation #7: Survivors at Work -- Chapter 12 Practice and Habits -- How to Keep the Conversations Going -- Nine-Week Manager-Led Conversation Plan -- Habits for Managers -- Action Steps for Individuals -- Start an Uncomfortable Conversation Group -- Chapter 13 Navigating Common Conversation Challenges -- Can I date my colleague? -- Should I just avoid people who aren't my gender? -- What if my friends are jerks? -- How do I assess my own behavior? -- I've been harassed. What do I do? -- Conclusion: Tying It All Together.