This documentary tells a dramatic and provocative story, and delivers essential information which can help save lives. It shares the story of Jackson Scott Conroy: His battle with addiction, the family's struggle to help him, and ultimately his untimely death at 21 years old, the aftermath of his passing and the family's journey through their grief. Jack's parents, Barbara and Kevin, sought expert advice on how to help and heal their son, and in the wake of his death continue the fight to end the stigma around addiction, aggregate resources, and aid parents who are fighting the same battle, until the war is won.