Lauren and her best friend Colleen think they have landed their dream job, giving people the best and most magical Christmas ever as their personal "Christmas Coaches." This holiday season promises to be their biggest ever when they land a royal client. When Lauren meets James, the eldest son, he wants nothing to do with planning Christmas as he's busy negotiating a big acquisition for his father's company. But Lauren won't be thwarted in helping this family embrace the true spirit of Christmas.