This Emmy-winning documentary by Frederick Wiseman shows the daily activities of a large urban hospital with the emphasis on the emergency ward and outpatient clinics. The cases depicted illustrate how medical expertise, availability of resources, organizational considerations, and the nature of communication among the staff and patients affect the delivery of appropriate health care.. Winner of Outstanding Achievement in News Documentary Programming at the Primetime Emmy Awards.. "It is as open and revealing as filmed experience has ever been. You look misery in the eye and you realize there’s nothing to be afraid of… By the end we are so thoroughly involved… that tears well up, because we simply have no other means of responding to the intensity of this plain view of the ordinary activities in Metropolitan Hospital." – Pauline Kael, The New Yorker